Knowledge Base

How do I apply for an SSL Certificate?

After you purchase an SSL Certificate order, you will need to first complete a verification process with the Certificate Authority in order to get your final Certificate. Follow the steps below to apply for your certificate.

Apply for an SSL Certificate

Step 1: Log in to your control panel. Learn how
Step 2: Order Information view.
Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

Step 3: Submit your certificate application.

In the Order Information view, navigate to the SSL Certificate section and click on Issue certificate.

Enter your CSR and click on Next. (If you don't know what a CSR is, instructions to generate a CSR can be found here)

On the next page, a list of approved email addresses will be displayed. Select one and click on Send application to Certificate Authority.

Once done, you should soon receive a verification email from the Certificate Authority. Follow the instructions in the email to get your SSL Certificate issued.



  • Ensure that Privacy Protection is disabled for the Domain Name.
  • An SSL Certificate will not be issued to a national or resident of the following countries:
    • Afghanistan
    • Belarus
    • Côte d'Ivoire
    • Eritrea
    • Guinea
    • Iraq
    • Liberia
    • Myanmar
    • Rwanda
    • Sierra Leone
    • South Sudan
    • Zimbabwe
    • Iran
    • Sudan
    • North Korea
    • Syria
    • or any other country where such use is prohibited under United States export regulations.
  • An SSL Certificate will also not be issued to anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Denial Orders.


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